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Rooms To Go
- Furniture Stores
- Gulf Gate Estates, FL
About this business
Location details
4101 S Tamiami Trl, Gulf Gate Estates, FL, 34231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RoomsToGo customer service is terrible. The girl is so rude that I couldn’t continue talking to her and the vendor did actually absolutely nothing to help us with our order. We bought a sofa and at the time of the delivery, the sofa came with a major damage that we couldn’t accept it like that. They did not give us any solution more than waiting to see when they have availability for a new sofa, when at the time of buying it they promised to us they have plenty availability of the sofa. Christmas is coming and we do not have... read more
I must say Rooms To Go really impressed me this time. Thanks to my two delivery guys Trevor Whyte and Albert Ronaldo. They were awesome,amazing, respectful and took very good care in unpacking my furniture and placed it were I wanted it. Thanks to Rooms To Go Pembroke Pines my delivery was seamlessly. Hope I will see these two delivery guys Trevor Whyte and Albert Ronaldo when my next delivery. Thanks Rooms To Go great employees.
I ordered a sofa that was delivered 10/29/21 to my home in GA. It went immediately onto a moving truck for a work apartment in Chicago. It was unloaded 11/4/21. It was a great, comfy couch for 9 months until the frame under one of the legs gave out. Note: I live alone & travel 60% of the time, so it was barely used. Rooms to Go is not honoring their warranty because 'it was moved from it's delivery location' - even though it was never used there. The supervisor said I can't prove it wasn't damaged in moving (which I ca... read more
Serge Jean-Jacques, Port Charlotte sold me a beautiful Recliner today. He spent an hour with my wife an I insuring we were happy and informed by his expertise,knowledge and personable sttention to customer service What a wonderful experience we had. As a a matter of fact the 5 woman in customer service were wonderful representative s of your company The manager was unbelievably competent and personable. Great store Michael &Eleonore Nemerson
Do not buy furniture or the warranty. Waste of money. We’ve only had furniture for 18 months. No pets no children and the furniture is falling apart and of course the say that it’s not covered under warranty. All they could say is sorry can’t help you.
I bought a living room set and bedroom set in March 2021 in the showroom at Palmetto Express Way in Miami. At that time, the sales associate, Pedro, who was very nice and knowledgeable, inform me that the delivery would take place on 5-25-2021. Although it meant that I would have to wait about 2 months for my furniture, I agree because I liked what I was buying. When the day of the delivery came, the delivery person got into a fight with the property management staff to the point the property manager had to call the police.... read more
The worse customer service Furniture is cheap quality Been challenged by this company for months now I have a gentleman come out today to try to remove the stains from the brand new couch and he couldn’t do it and informed me that they would have to come pick up the couch send it away to get cleaned and I would be without a Couch for weeks when I contacted customer service spoke with Norma who informed me that I was misinformed now I have to wait a week for them to get the report I could go on and on and on and on this is... read more
RecommendedMy husband and I went into your Sarasota store today looking for a queen size sofa bed. We worked with Brenda. She was absolutely wonderful. Very knowledgeable, smart, informative, patient and helpful. A true asset to your organization. She made our shopping experience effortless. Will recommend your store and her for future purchases. Thank you Brenda. 5 STARS ⭐️ Rosanne Febbraio
Business response:
Rosanne, we would love to pass along your kind words for Brenda. Please email us your details to TellUs@RoomsToGo.com.
Very friendly lady liza wish helping me with all process
Frequently asked questions about Rooms To Go
How is Rooms To Go rated?
Rooms To Go has a 4.4 star rating with 5,192 reviews.
When is Rooms To Go open?
Rooms To Go is closed now. It will open at 10:00 a.m.
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