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Ron Spencer Cycles
- Retail
- Warrington, Warrington
About this business
Location details
20-24 Crossley St, Warrington, Warrington, WA1 2PF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff member I spoke with this evening has zero customer service skills, was calling me a liar, and was generally rude, to the point where I advised the man that I was going to terminate the call as he was arguing with me and nothing was getting resolved. My so sons bike had been taken here just over a week ago for a service and nothing was fixed during this service. Oil was put on his chain and the next day his chain snapped. May or may not be linked, however the man’s attitude was disgusting. Avoid at all costs.
Fantastic service from both Alex & Suzy. Look forward to seeing you both soon! Regards
Took me a few prompts to get a response but once we were talking everything was brilliant. Well worth the wait. I felt right at home during their very impressive bike fit and after that everything was taken care of. Everyone there knew their stuff; very kind and very knowledgeable. Would highly recommend.
Disappointing customer service - stopped in to discuss an issue I was having with my brake pads, wanted a quick discussion to understand the likely cause of the problem prior to booking in for a service. Despite there being no one else in the shop at the time the bloke refused to discuss the problem and instead suggested I pay him £35 and return next Friday before we could have the discussion. I went to the bike shop down the street, within 10 minutes their mechanic had fixed the issue and i was on my way.
Had a full bike fit and purchased a recommended saddle following my measurements. A few changes to my bike set up have made a huge impact. Completed a 85 mile ride experiencing no sit bone pain, numbness in hands massively reduced and an all round better riding experience. Cannot recommend the set up at the store highly enough.
Frequently asked questions about Ron Spencer Cycles
How is Ron Spencer Cycles rated?
Ron Spencer Cycles has a 4.8 star rating with 110 reviews.
When is Ron Spencer Cycles open?
Ron Spencer Cycles is closed now. It will open at 9:30 a.m.
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