Roll & Hill

Mark Grennan 

on Google

5 months ago

I found the quality to be quite poor. I had to return the wall sconces twice as they were wobbling. Then when the product was a year old it needed to be sent away for 2 months to have a light bulb replaced. 

Thomas Altmann 

on Google

a year ago

Some very beautiful products but store associates are a hit or miss on helpfulness and friendliness, and support group when there is a product issue is a disaster (unresponsive, long delays when they do respond, inconsistent about warranty policy, etc.). They clearly want to deal with designers not with direct customers (although we've bought two lamps and four decorative pieces over time). 

Mariana Mejia 

on Google

a year ago

Subject: Urgent Warning: A Plea to Interior Designers - Avoid Roll & Hill To Interior Design Company’s and Future Customer’s: It is with great regret that I write to you again regarding the ongoing issues we face with the Excel chandelier and the subsequent lack of resolution from your end. As an Interior Design company, we value not only the aesthetics of the products we choose but also their quality and durability. Unfortunately, our experience with your company has fallen short on every front. 1. **Unacceptable Product Qu... read more

Ashley Yu 

on Google

2 years ago

High-end furniture and lightings show room/ store with aesthetic interior design setting. 

Paul S 

on Google

2 years ago

This is my opinion based on my experience with Roll and Hill. I puschased a 10 light Agnes Chandelier with 10 LED bulbs wwhich I was told should last 25,000 hours. After about 48 hours of usage the bulbs started flickering. After about 100 hours of usage, all the bulbs were dead. I emailed the company and they told me that I need to dismantle the chandelier, pack it and ship it myself so that they can examine it....sure let me call my electrician to do all this work, pay more money and inconvenience myself.....not even an ap... read more