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Rogue Credit Union
- Credit Unions
- Medford, OR
About this business
Location details
955 N Phoenix Rd, Medford, OR, 97504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I walked-in at the wrong time to open a new account. The young gals said the person had just left to eat lunch, to go back in an hour and a half. I went back in the afternoon guessing the employee was back from lunch and all his coffee breaks. He saw my driver's license with home address in Grants Pass, OR and asked why did I want to open an account in that branch? I said because I do all my shopping in Medford, like Costco, etc. He said they would do a background check and my credit report record to open an account at RCC. ... read more
UPDATE: I contacted someone else I know in the company. He was able to get me to a manager and a support agent who easily solved my issues. So I guess it's a matter of who you talk to. I was thankful and have a restored faith in RFCU. PREVIOUS: Horrible phone customer service with a completely dismissive attitude when I had a fraud issue. Site sucks. Was locked out of the app after creating two new log in credentials. No browser would do anything other than immediately redirect to the log in page and then report that the use... read more
Horrible phone customer service with a completely dismissive attitude when I had a fraud issue. Site sucks. Was locked out of the app after creating two new log in credentials. No browser would do anything other than immediately redirect to the log in page and then report that the username and pw I had just created did not match their records. I've been with RFCU since I was 14. Seriously entertaining a switch unfortunately.
Continuing wonderful experiences with this business regardless of branch. Great service!
Frequently asked questions about Rogue Credit Union
How is Rogue Credit Union rated?
Rogue Credit Union has a 3.1 star rating with 19 reviews.
When is Rogue Credit Union open?
Rogue Credit Union is closed now. It will open at 9:00 a.m.
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