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Rockford Wholesale Furniture
- Retail
- Rockford, AL
About this business
Location details
11422 US-231 North, Rockford, AL, 35136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I sadly have had a terrible customer service experience. I ordered a sofa from Rockford for a client. The sofa seat cushion arrived stained and the seat cushion didn’t fit correctly. Rockford would not resend a new seat cushion to replace the poor quality one sent. My client is so upset and can’t return the sofa. I will never buy another Rockford sofa again. It’s so unfortunate bc I have a lot of customers in my shop who ask about their sofas but I can’t sell them anymore. I show them other brands now. I’m so disappointed. P... read more
I purchased a table from a local store in my town sold by this company. It developed a crack and I reached out to the local store about it. In frustration I actually left a bad review on this site. Well within a hour I was contacted by Kala who has worked tirelessly to make this right. She has gone above and beyond to help me. I love the piece I have and am so glad we have resolved Thank you Kala for reaching out and actually communicating with me and working toward a solution. While all the above is true the solution has ta... read more
Would not purchase from this company. Bought a dining room table that cracked all the way across the top less than 6 months of owning it. Contacted the local store and they contacted Rockford only to be told they wouldn't replace it and would offer me 1/4 of my money back. You should either stand by your product or not sell it. Such a disappointing experience for me. Stuck with a table that is cracked that retailed for $1400.00.
Wonderful experience dealing with this company very personal people.
Frequently asked questions about Rockford Wholesale Furniture
How is Rockford Wholesale Furniture rated?
Rockford Wholesale Furniture has a 3.5 star rating with 11 reviews.
When is Rockford Wholesale Furniture open?
Rockford Wholesale Furniture is closed now. It will open at 9:00 a.m.
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