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Rocket Remit
- Finance
- Canberra, ACT
About this business
Location details
Melbourne Building, Level 1/43-45 Northbourne Ave, Canberra, ACT, 2601, Australia
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I attempted to use Rocket Remit for a transfer, but due to their app's hidden limits and compliance roadblocks, the transfer never actually took place. Because I never used their service, I canceled and requested a full refund of my deposit. Instead of returning my money, they slapped me with an unauthorized $50 administration fee. They kept $50 total for a transaction that failed purely due to their own onboarding limitations and platform errors. Terrible customer support and misleading practices. Avoid.
Very much satisfied with their service. no hassle, quick transfer. wouldn't consider any other mode of transfer.
These scammers had my review removed from Trustpilot because they pay TrustPilot Subscription fee. 2 times in 2 months they delayed my money transfer, 1st time after days money returned back in my Rocket Remit account, but, they have designed their app in such a way that even if they cant provide services they charge for, money will still not get back to your bank account.. 2nd time, same excuse of putting blame of receiving side partner, which was completely untrue as there was no issue on other side.. only option i had lef... read more
was a good company, but many technical issues started with their transfers which they admitted to. No special offers or compensation for all the inconvenience caused . Very 2nd rate
Frequently asked questions about Rocket Remit
How is Rocket Remit rated?
Rocket Remit has a 4 star rating with 119 reviews.
When is Rocket Remit open?
Rocket Remit is open now. It is open 24/7.
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