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Rocket Delivery Inc
- Transportation Services
- Vancouver, WA
About this business
Location details
3801 NE 109th Ave suite a, Vancouver, WA, 98682, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The two men that came out to deliver our recumbent bike were awesome. The company was awesome in contacting us all along the process, I was impressed. The guys that delivered were respectful of our home, put the bike together, very careful about all they did. I will use this company in the future if I can.
I have no reason to give this company anything other than five stars. The delivery people were very courteous and easy to work with. They delivered a very large cardio machine for me. Furthermore, the communication and explanation from the office was great as well. I'm not sure why so many people had these terrible experiences, but I'm happy mine was great!
Update: Since the nightmare delivery, Rocket has been at our home two more times. Once to pick up the mattress and then to deliver another. To be fair, the two subsequent visits went more smoothly. The arrangements were impersonal and inconvenient, and the delivery teams still did not do anything to protect our floors, but they were polite and did an efficient delivery, so to be fair, I raised my rating from one star to two. My original post follows: This was a HORRIBLE delivery experience. What Rocket got right: When I was ... read more
To truck drivers; this place is very tight to back into. Beware
This was a HORRIBLE delivery experience. What Rocket got right: When I was able to get through on the phone (no easy feat!) Emma was polite. The team delivered the correct product and set it up skillfully. THE COMMUNICATION: 1. It is nearly impossible to reach Rocket on the phone. 2. They don't return phone calls. 3. They texted Friday night for a Monday morning delivery without other communication. A text reply from us indicating we were not available did not receive a reply. 4. The following week, I called and left message... read more
Frequently asked questions about Rocket Delivery Inc
How is Rocket Delivery Inc rated?
Rocket Delivery Inc has a 2.7 star rating with 49 reviews.
When is Rocket Delivery Inc open?
Rocket Delivery Inc is closed now. It will open at 9:00 a.m.
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