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Your Online Electric Bike Store. We are a full service Bintelli and Eunorau dealer. Our bikes feature 2 year limited warranties. We have E-bikes to test ride for local customers by appointment in Machesney Park, IL and we ship free anywhere in the continental USA. We accept major Credit Cards and PayPal. For more information about us, email us at rqgrocks@comcast.net or call us at (815) 742-2943.
3160 Forest View Rd, Rockford, IL, 61109, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 1:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
We rented E bikes for two hours and had so much fun we rented them for the weekend. Owner and son were so nice and willing to take time to talk to us about all things E Bikes. After this weekend we are looking to purchase and I’m convinced this is the place we’ll go! Thanks Rock Cut for the great weekend!!
I had such a great experience at Rock Cut e-Bikes! Todd, the owner, was incredibly patient and welcoming. It had been years since I’d even sat on a bike, so I was definitely nervous. Todd set me up on a test ride, walked me through how to safely handle the bike, and made sure I felt comfortable on the route. The shop itself is impressive — a cool setup, great selection, and the kind of place where you know you’re in good hands. Honestly, I felt so much better going through a brick-and-mortar store than trying to figure out a... read more
I called three times during business hours and they won't answer their phone. I left a message and they didn't call me back. they are too busy and important to give you the time of day. no way would I give them my business. at one of my old jobs, I answered 400 plus phone calls a day.. it really isn't that difficult of a concept. it's a part of doing business and the least you can provide for your customers or potential customers.
If your looking for an honest shop that stands behind their products and practices honesty and integrity then Rock Cut E bikes is NOT the business for you! Bought a new (had 33 miles on it) e bike from them and had nothing but problems -chain fell off 3x once while riding, gears don’t shift smoothly and the biggest issue of all is the battery. I called a couple times about snd e mailed and the owner was dismissive and unwilling g to try and rectify the situation. Took pictures of the battery just like he asked showing a 27% ... read more
I purchased 2 Meetone Tours from another source. Been having problems for about 6 weeks. I contacted them and they where more then willing to look into and rectify the problems. They worked with Meetone for warranty work and even came to my house to pick it up. Great service great guys. They got my business from now on.
Rock Cut E-Bikes has a 4.3 star rating with 31 reviews.
Rock Cut E-Bikes is closed now. It will open tomorrow at 9:00 a.m.
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