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502 S Houston Lake Rd, Warner Robins, GA, 31088, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
They're not helpful at all. if a problem arises with your account you're on your own.
Business response:
Hi Carlesha. We are very sorry to hear you received less than stellar service. Please send us a DM with more information about your experience so we can address it with the appropriate team.
Horrible institution for business banking relationships!
Great customer service. low rates on loans.
Definitely do not recommend this bank and I would’ve been long gone but I still have a car loan to pay off with them. I will be leaving this bank ASAP when it is paid off. I have had so many problems from this bank it is insane. I had a bank teller write and scribble all over a check that I tried to cash after they refused to cash it because I had “insufficient funds to cash the check” and the manager I spoke with refused to tell me her name and tried to justify why the check was written on and given back to me. I had so muc... read more
Will never do business with Robins again. Paid off a car Loan using my credit card and was charge a $222 cash advance fee. I was not informed that it would be run as a cash advance. I’ve never in my life even taken a cash advance on a credit card. If I would have known I would have paid it off with my bank account. Which is basically what I’m doing-paying off my credit card-transferring the $$ from savings.
Have called four days in a row, and stayed on hold for 40+ minutes each time. Can't get anyone on the phone at all to answer a simple question. This is calling a branch directly.
*Me calling Falcon Services at 5:26pm because they shut my card down for the second time today after the Tag Office charges a $1.29 service fee and I got no lunch because of it* “Hi, my name is Jessica, can I tell you about the free Auto Warranty you qualify for?” “Um, no...you can tell me why my debit card will not work at Kroger after a Perry MSR unlocked it because the HOUSTON COUNTY tag office charged a service fee.” “Right, I can do that. Let me first start by telling you about this auto warranty program.” *click* Are y... read more
Business response:
Hi Meg. Falcon doesn’t sell auto warrantees. Can you verify the phone number you contacted? If you prefer, we can continue this conversation in DMs.
Absolutely terrible and shady. Customers service is non existent. They have the best loan rates but you’ll pay for it in other ways.
All I want is Robins Financial Credit Union to transfer my title to the Missouri DMV so I can retrieve the appropriate plates for vehicle so I won’t end up dead like #SandraBland for a simple traffic stop. I have gone back & forth with both for 4 weeks & honestly I’m tired and never been treated so rude. I don’t recommend (No Stars).
Robins Financial Credit Union has a 3.2 star rating with 119 reviews.
Robins Financial Credit Union is closed now. It will open at 8:30 a.m.
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