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Roadrunner Transportation System
- Transportation Services
- Elkridge, MD
About this business
Location details
6525 Washington Blvd, Elkridge, MD, 21075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scheduled job with RoadRunner. Their transporter missed the first pickup date. RR had no knowledge of this nor any idea when the pickup would be. They said they would call me back with an update and never did. The transporter missed the second pickup date as well. At this point I just canceled the job. Do not engage RoadRunner their sole job is to manage the transport and they have no idea how to do that. Their customer service is worthless.
Good for a few months, then just terrible. We did weekly LTL shipments with Roadrunner. About 10 went smoothly, then all of a sudden they started losing part of the shipment. Three in a row were partially lost, and two of them were damaged. A representative told us we will definitely be reimbursed if they couldn't locate our lost boxes, so we continued using them. They ended up messing up five shipments. The representative who said we'll be reimbursed stopped responding to us and another person told us to file a claim - whic... read more
Giving this a one star and that’s a lot!! Do not, I repeat do not use this company!!! Absolutely TERRIBLE customer service. Car was delivered 8 days after it was promised. Had no communication whatsoever. Was sent an email with tracking so I could track it and nothing was ever updated on there. Charged $200 more than was quoted once they found a driver. Took the money out of my account before the vehicle was even picked up!! Nothing, and I repeat nothing, is good about this company!! I advise you to stay far away and use som... read more
BAD-They offered me a price and a date, and then had to reschedule at a higher price even though we had a deal. BETTER- After we canceled the deal, they DID send back payment quickly.
Confirmed the transportation of a vehicle of mine. Called me a few days later wanting to pick up before the date confirmed. Once we confirmed another pick up date, the day before the actual pick up they call to let me know it’s going to be almost $200 more because of how high the demand is for them and had to be cash on delivery even after they took my credit card info for the payment when I originally scheduled the pickup
Frequently asked questions about Roadrunner Transportation System
How is Roadrunner Transportation System rated?
Roadrunner Transportation System has a 1.5 star rating with 58 reviews.
When is Roadrunner Transportation System open?
Roadrunner Transportation System is open now. It will close at 5:00 p.m.
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