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Roadrunner Freight

1.6

About this business

Location details

1431 Opus Pl # 530, Downers Grove, IL, 60515, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.633 reviews
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Italo Ibarra's profile image
Italo Ibarra 
on Google
a month ago

This is the worst shipping company. They damaged my merchandise valued at $20,000. Even though they had video evidence, they didn't acknowledge anything. They told us it was our fault when their carrier damaged my product. If I could give them a rating lower than one, I would, but they don't deserve even one star. 

Amy Ulloa's profile image
Amy Ulloa 
on Google
2 months ago

We had an awful experience with Roadrunner. Our pallet arrived with clear forklift damage — someone had run straight through the middle of it. We had time-stamped photos before pickup and after delivery, making it obvious the damage occurred while it was in their hands. Despite this clear evidence, they denied our claim, saying the damage could have happened at any time. That’s not just wrong — it’s a complete refusal to take responsibility. No investigation, no ownership, no resolution. This company is careless with freight... read more

Marie Johnson's profile image
Marie Johnson 
on Google
7 months ago

Great products and wonderful service!! I’d give 10 stars if I could. 

Elizabeth Reyes's profile image
Elizabeth Reyes 
on Google
7 months ago

Worst company ever didn’t tell you till last minute you had to take a roadtest did not give you enough time to get settle in. 

zheng wei's profile image
zheng wei 
on Google
10 months ago

This shipment has two pellets. 3 create are stacked together and merged into one was delivered. Missing Another one is pallet. There are 22 boxes on the pallet. Since the cargo pellet with 22 boxes on it was lost, They took the three stacked creates and separated them into two creates and one create and sent them to the customer. Then they lied and said that when picking up, it was 2 creates stacked and a single create. We asked the origin terminal to provide their security camera footage, but they have not provided it yet. ... read more

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Frequently asked questions about Roadrunner Freight

How is Roadrunner Freight rated?

Roadrunner Freight has a 1.6 star rating with 33 reviews. 

When is Roadrunner Freight open?

Roadrunner Freight is closed now. It will open tomorrow at 8:00 a.m. 

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