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Roadrunner Freight
- Transportation Services
- Hamilton, OH
About this business
Location details
185 N Enterprise Dr, Hamilton, OH, 45015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would give zero stars. I honestly don't know how this place is even still in business. They got rid of all the woman at the CIN terminal and now they won't even answer the phones. Not sure how they expect to stay in business if they don't answer the phone. Literally no one wants to call and speak to their customer service in the Philippines because they don't have a clue what they're doing. This company is a joke!!!!
What a disaster. My shipment has been sitting in the hub for a WEEK. They can't get it the last 15 miles. Excuse after excuse, and no one at customer service can seem to reach anyone at the hub. "We'll send them an email".....which apparently no one will look at.....day after day I call, and no one can tell me when I'll get the shipment. These people have no business being in business.
Hands down the most unorganized shipping company I’ve had to deal with to date. Was referred to the customer portal for more exact times of my delivery because between 9-4 isnt realistic if you actually work. I was told by two different representatives that I would be able to get a call when they were 30 minutes away. ETA started at 12:22, then 10:04. At 10:01 it changed from 10:04 to 1:02. Then 3:46 to when they actually arrived at 2:07 calling from my driveway. No advanced call. Customer service line is like talking to a w... read more
Terrible quality of service. Do not use this company for any shipment needs. Long transit times & poor customer service team - they cannot track anything in their system
Frequently asked questions about Roadrunner Freight
How is Roadrunner Freight rated?
Roadrunner Freight has a 2.7 star rating with 78 reviews.
When is Roadrunner Freight open?
Roadrunner Freight is closed now. It will open at 9:00 a.m.
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