RNB State Bank

Roxanne W 

on Google

a year ago

I have to say, I am beyond disappointed with RNB State Bank. The way they handle fees is not just frustrating; it's outright unfair. I was recently hit with hefty overdraft fees. This was my mistake. When I spoke to branch, hoping they’d see reason and reverse this charge, I was met with indifference and a total lack of empathy. It was clear it was not intentionally done, and the word of the prior branch manager was not honored by backing up the customers. RNB State Bank is more focused on nickel-and-diming customers with un... read more

J H 

on Google

a year ago

I've been a customer with RNB State Bank for some time now, and while I've appreciated certain aspects of their service, their approach to overdraft fees has left me very frustrated. Recently, I was hit with an overdraft fee that seemed completely unfair, as it occurred due to me mistakenly submitting a payment to them instead of my other bank. Even when I explained my situation to customer service, they seemed uninterested in understanding or reversing the charges. It feels like they prioritize collecting fees over genuinel... read more

SomeRando Dude 

on Google

a year ago

I've been a customer with RNB State Bank for some time now, and while I've appreciated certain aspects of their service, their approach to overdraft fees has left me very frustrated. Recently, I was hit with an overdraft fee that seemed completely unfair, as it occurred due to me mistakenly submitting a payment to them instead of my other bank. Even when I explained my situation to customer service, they seemed uninterested in understanding or reversing the charges. It feels like they prioritize collecting fees over genuinel... read more

Fritzie Jones 

on Google

3 years ago

Nice place, clean and friendly staff, they will assist you immediately 👍💕💕💕