RIZE Bikes | Electric Bike | Ebike

Allan Esguerra 

on Google

a year ago

They don't answer the call hkw many tines i called bad custumer service if they shouldn't post the number to contac them if they arr lazy to asnwers the call 

Kevin Boyle 

on Google

2 years ago

New Rise City MD owner here - so far, so good. I'll update this down the road but had to say now that the customer service (thank you, Jimmy) has been above and beyond. I had an issue with a part and the customer service was quick and helpful. WHICH is no small thing !!! 

Douglas Reyes 

on Google

2 years ago

These bikes are not built to last. Motor, controller, brakes, and tire tube, all went out within 14 months. Of course nothing was covered under warranty. Go with a more reputable vendor. 

E Bike Noob 

on Google

2 years ago

Loved my Rize X for about two years until the controller burnt out and the battery stopped holding a charge. Rize offered to sell replacement parts, $130 for the controller and $750 for the battery. The techs were all very nice, they said that their controllers are usually only good for 2-4 years and the battery is a consumable item (like a tire or brake pad) and is expected to fail after a period of time. Three stars because honestly the bike was fun when it worked. Thanks for two fun years Rize. 

E Bike Noob 

on Google

2 years ago

Loved my Rize X for about two years until the controller burnt out and the battery stopped holding a charge. Rize offered to sell replacement parts, $130 for the controller and $750 for the battery. The techs were all very nice. Three stars because honestly the bike was fun when it worked. Thanks for two fun years Rize.