Rivers Casino Portsmouth

Michael G. 

on Birdeye

3 days ago

That Rivers casino is at best an operation controlled by a bunch of liars. When you win they don't want to pay you. I closed my account 3 weeks ago being up $850, and they still haven't sent me my money. No other casino operates like this or sportsbook operates like this. Terrible customer service that bot that they want you to go through it tells you what questions you can ask well I don't need that I know what questions I want to ask and they're never the ones listed on the bot. 3 weeks and counting and I'm still waiting f... read more

Mart B. 

on Birdeye

9 months ago

Absolute unbelievable experience in restroom at Rivers Casino in Portsmouth Va,   As my son and I were exiting the restroom the attendant stuck his arm out and pointed to a piece of paper towel in the floor .  I was shocked and without thinking I picked it up and threw it away .   I said to the attendant that I didn’t think I dropped that and he said it didn’t matter I needed to pick it up.   I couldn’t believe what I was hearing as he stood there with his broom in hand.  I told him I didn’t think that was necessary and he t... read more