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River City Bank
- Banks
- Louisville, KY
About this business
Location details
14000 Shelbyville Rd, Louisville, KY, 40245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I recently visited the Middletown Branch for help with document notarization. Rachel, Sabeen & Quenten provided fast, friendly service and an excellent experience. I've been impressed by the great service I receive each time I've visited RCB Middletown. Great service, fully staffed and Saturday morning hours set this bank apart from others in the area. Highly recommend!
They are only open until 4:00 pm. They never help with any problems with transactions and always make you call downtown to the main office to try and reach someone at that location that is knowledgeable but it never gets resolved and the manager downtownis not friendly at all! Their ATM is too dark and it's dangerous late at night and is always saying it can't take money or checks. They didn't even know what Zelle was until a few months ago! Go to 5/3rd where they give you and extra day to cover an overdraft before assessing... read more
Have dealt with this branch for years and lately the customer service has gone way down hill ... The level of employee unproffesionalism is staggering to the point where we want to move our accounts to another bank entirely if theres anything i can say to people looking at banking here ... DONT !!! I get better service from McDonald's ! :(
Worst customer service I've encountered in a while. This bank should be closed very ignorant management
Frequently asked questions about River City Bank
How is River City Bank rated?
River City Bank has a 4 star rating with 23 reviews.
When is River City Bank open?
River City Bank is closed now. It will open tomorrow at 9:00 a.m.
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