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Rite Aid

2.3

About this business

Location details

325 E Waterloo Rd, Akron, OH, 44319, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.354 reviews
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Stephanie Donovan's profile image
Stephanie Donovan 
5 years ago

I placed a special order for a prescription for my pet on January 30 2020. I was told it was an item that needed to be ordered and it would be in the next day. I show up the next day to pick it up. It's not there. I'm told it was never ordered. Once again, I'm told they'll order it and it will be in on Monday. I ask for someone to please call me on Monday when it arrives so I don't make another unnecessary trip. It's now Monday. No call. I call at 4:00. Speak to a man who tells me he was unable to order it this weekend becau... read more

Business response:

We are very sorry that you did not have a good experience at the pharmacy, Stephanie. If you can, please contact us so we can fully understand the situation. You can reach our Customer Care department by Twitter DM, Facebook PM, phone at 1-800-RITEAID (1-800-748-3243), or by email at customer.service@riteaid.com. 

Stephanie Donovan's profile image
Stephanie Donovan 
5 years ago
Billy Yount's profile image
Billy Yount 
6 years ago

Has to be the worst pharmacy in the entire country, loses scripts, takes days to fill, when it is filled they always screw up insurance information....20' down the road is a Walgreens...go there 

Frequently asked questions about Rite Aid

How is Rite Aid rated?

Rite Aid has a 2.3 star rating with 54 reviews. 

When is Rite Aid open?

Rite Aid is open now. It will close at 6:00 p.m.  

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