Rite Aid's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Rite Aid

3.4

About this business

Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently und... read more

Location details

842 S State St, Big Rapids, MI 49307, Big Rapids, MI, 49307, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 10:00 p.m.
Tue08:00 a.m. to 10:00 p.m.
Wed08:00 a.m. to 10:00 p.m.
Thu08:00 a.m. to 10:00 p.m.
Fri08:00 a.m. to 10:00 p.m.
Sat08:00 a.m. to 10:00 p.m.
Sun08:00 a.m. to 10:00 p.m.
3.429 reviews
Select a rating
Barbara Freiberg's profile image
Barbara Freiberg 
on Google
8 months ago
Tyler Haynes's profile image
Tyler Haynes 
on Google
9 months ago

I love our rite aid. Justin, the pharmacist is amazing. He's taken extra time on multiple occasions to help our family with unique mediations for our daughter. He's stayed after closing on several occasions to ensure we get taken care of. I just heard that this location may be closing. I truly hope He's afforded an opportunity to relocate or offered a severance. He has been the biggest reason we stay at rite aid. Also though most of the folks behind the counter are awesome too. No real complaints at all from this location. T... read more

Linda Greene's profile image
Linda Greene 
on Google
a year ago

Customer service is excellent. 

Amy Gibbons (monarchwhisperer)'s profile image
Amy Gibbons (monarchwhisperer) 
on Google
a year ago

12/19/2023 Update: This is the only pharmacy I want to use. The customer service experience is top notch and that's very hard to come by these days. Very Friendly and Knowledge. I'll never forget the day the associate called me by my first name without me telling her. It made me feel good because this isn't the hometown I grew up in. I didn't realize how important it is to be recognized as a frequent customer. Thank YOU ladies! ☺️☺️ 

Brenda Cook's profile image
Brenda Cook 
on Google
a year ago

I placed an online order on Nov. 23rd for pick up at Big Rapids Rite Aid. I went to pick it up on Nov. 26 and the manager canceled my order. The clerk that was waiting on me said he was told to put it back yesterday. I ordered it with the black Friday sale and got 25% off. And I couldn't get the same sale. I was told to buy it at the regular price. I had 5 days from time of purchase and was not even given that! I'm very disappointed. This has never happened when I do online orders at Walgreens! 

View all google reviews

Frequently asked questions about Rite Aid

How is Rite Aid rated?

Rite Aid has a 3.4 star rating with 29 reviews. 

When is Rite Aid open?

Rite Aid is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com