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Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently und... read more
798 Harlem Rd, West Seneca, NY 14224, West Seneca, NY, 14224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | Closed | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
I called in on Monday February 10th around noon to ask some details about a medication that had the wrong quantity (I'm not sure if it was their fault or the doctors) that I had received the prior week, the two female pharmacists (possibly one was an assistant) were so uncompassionate, wouldn't help me or listen to the entirety of my question and spoke over me and we're rushing through to just get me off the phone. I can't believe the world is getting so cold. Makes me sad. I'll never have my scripts sent to this location ag... read more
Worse pharmacy out of all the rite aid I have been calling for over a year to make sure locations have my sons adhd medicine is in stock so the doctor can send it over however this female pharmacist 12/23/24 wanted to tell me that they weren’t allowed to tell me that info over the phone yet no other rite aid pharmacy in the Erie county region /wny region have ever gave me a issue . But she instead that it there policy . Do better and train that pharmacist. I love rite aid and will go to any location but this one cause the ph... read more
Morgan, the pharmacist, has zero professional courtesy. She is incredibly rude and condescending to her staff, colleagues, and other professionals. I was mortified observing her interaction with other staff and other health professionals over the phone while I was waiting at the counter. Clearly this job is not for her. She needs to leave her ego and attitude at the door. If her eyes rolled any farther, her optic nerve would snap. Terrible pharmacist.
Always available for questions and concerns
I had to return an item and the staff seemed very happy and energetic. Keep it up!
Rite Aid has a 4.1 star rating with 27 reviews.
Rite Aid is open now. It will close at 6:00 p.m.
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