Richfield Living - The Oaks

Christopher Sowers 

on Google

a month ago

If I could leave zero stars, I would. An absolute joke of a facility. They advertise themselves as dog friendly, but shortly after a friend arrived, they passed a rule that dogs were no longer allowed in common areas. They claim to care about the comfort of their residents, but again, recently passed a rule that no food or drink were allowed in common areas (so residents can’t even sip a coffee or soda in the common room). They claim to provide opportunities for socialization, but again, recently passed a rule forbidding gam... read more

Savannah Sharkey 

on Google

7 months ago

My grandmother spent the last couple of months of her life at Richfield while battling the final stages of ALS. While a few staff members showed compassion, most were disorganized, uncooperative, and unwilling to work with our family—even as we advocated for her comfort during hospice care. One staff member even showed visible attitude while we were pleading for basic pain relief. She was in clear distress and was repeatedly denied the pain medication she had been prescribed. I don’t think I’ll ever forgive the way she was m... read more

Chill Tarts 

on Google

3 years ago

My mom has been very happy at Richfield. She started off in the independent apartments, and gradually moved to the Oaks as the level of care she needed increased. While no nursing home facility is perfect, at Richfield the majority of the staff DO seem to care. And that counts for something. 

Frederick Winckowski 

on Google

3 years ago

For the most part it is a safe healthy environment. The residents are nice. The staff is good. The dining hall situation...they make her pay $150 for the Cafe each month, it does not roll over. You don't use it, you lose it. On the upside the food is okay, service is good.