A Yahoo Local User on Yahoo! Local
8 years ago
06/01/2012, 08:13 AM
I like bringing my teeth/mouth to what I call Dr. Winter s Dental Spa - for prevention check-ups and cleanings, to have necessary work done to protect and prolong the health of my teeth, and for the sensitive attention and pampering Dr. Winter and his competent and friendly staff efficiently and warmly give.I also respond positively to the customer appreciation practices: the courtesy reminder post card, email, and phone call; a toothbrush and paste available in case my teeth are not freshly brushed; the gift bag of the same; and the freshly baked cookies (we want to keep Dr. Winter in business!). The office staff (Joan and her team) actually make a phone call if correspondence comes back undelivered, or if there s a cancellation and they think I might prefer an earlier appointment. I appreciate staff s personal attention.Special mention must be told about Dr. Winter s sensitivity to avoid discomfort and pain when doing dental work. I find Dr. Winter extraordinarily astute in preventing pain, and always keeping the patient s comfort foremost.Thank you Dr. Winter, Joan, and The Team for Spa-like services and treatment! My smile loves you.