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Rhino Removal - Fort Worth, TX

4.5
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About this business

Location details

3575 Lone Star Cir #303, Fort Worth, TX, 76177, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.539 reviews
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Jon F.'s profile image
Jon F. 
on Birdeye

a year ago

Service has been unacceptable since december. They tend to have 1-2 week stretches with no trash pickup and lately there is late to no notification of the delay or when it will be picked up next. I spent 45 minutes on hold just to speak with someone today. Their chat/text feature, while I got a more timely response never answered the question as to when the pickup they missed yesterday would be picked up. Their service while great at the beginning is now worthy of finding another company to provide trash service since they h... read more

Addison W.'s profile image
Addison W. 
on Birdeye

a year ago

DO NOT USE RHINO. They have been having delays in our area for the past 6 months and have done nothing to fix it or assist the customers. You think they would AT LEAST give us a credit on our account, nope. Awful services and bad customer service.  

jesse l.'s profile image
jesse l. 
on Birdeye

a year ago

We have been with Rhino since we built our house 4 years ago. And the service was great until about 6 months ago. There have been missed pickups about every 3 or 4 weeks. We have to call, explain what happened, then they have to research and want to verify by looking at their cameras, and they see that my bins were out like thay are supposed to be... lather rinse and repeat every month. Well this time they switched to quarterly billing so i paid for 3 months, they picked up week 1 and week 2 of December. No pickup Christmas ... read more

A C.'s profile image
A C. 
on Birdeye

a year ago

I have live in this house for 19 years , since they change company has been a nightmare, rhino removal your quality of work is cero , drivers (needs to go back to driving school) and employees are rude , they don’t pick my trash today I called the representative said she’s going to call me back she didn’t I still waiting I have pictures to see what will be their excuse .  

Nancy T.'s profile image
Nancy T. 
on Birdeye

3 years ago

Rhino Removal is the most reliable removal company we have ever had. Their equipment is good, and their routes are dependable and predictable. They are friendly folks, and their website makes interaction with them easy.  

Frequently asked questions about Rhino Removal

How is Rhino Removal rated?

Rhino Removal has a 4.5 star rating with 39 reviews. 

When is Rhino Removal open?

Rhino Removal is open now. It will close at 6:00 p.m.  

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