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Rezdy
- Technology
- Surry Hills, NSW
About this business
Location details
241 Commonwealth St, Surry Hills, NSW, 2010, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We’ve been using Rezdy as our booking engine for our tour business and, despite having 5-star reviews from our guests, we have not been able to take a single booking for the past nine months because of a persistent error message. The onboarding experience felt dismissive rather than supportive, and after repeated attempts to get help we were told by a manager to “go somewhere else” if we didn’t want a duplicate system — even though providing seamless booking integration is Rezdy’s core business. In our experience, the platfo... read more
It took me a little while to get on top of the system (not particularly IT savvy) therefore the technical backup absolutely critical for us to use the platform ... and it could not be better. Excellent service from a knowledgeable, friendly and helpful team. Good job.
It's surprising that Google Pay and Apple Pay options aren't available, especially since Stripe supports them on their platform. However, when using the Rezdy widgets, these options don't seem to appear.
They have been really great to worth with.
Fantastic booking system with brilliant Customer Service for tech support. We are very happy with Rezdy in our Wine Business in the Hunter Valley and highly recommend them.
Frequently asked questions about Rezdy
How is Rezdy rated?
Rezdy has a 3.5 star rating with 51 reviews.
When is Rezdy open?
Rezdy is closed now. It will open tomorrow at 9:00 a.m.
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