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Rezdy
- Technology
- Surry Hills, NSW
About this business
Location details
241 Commonwealth St, Surry Hills, NSW, 2010, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yo, we've been riding the Rezdy wave for a full year now with our boat tour company, and guess what? ZERO downtime. ZERO major drama. This thing is rock-solid—like that trusty old anchor that never budges. Sure, I see folks online grumbling about the commission-based model (you know, the percentage-per-booking vibe). But have they actually shopped around? Rezdy still delivers killer bang for your buck compared to a lot of the alternatives out there. You get a smooth, convenient system that handles everything without making y... read more
I could excuse the outdated software if the service was good, but it's not. I should have read these reviews or the ones on trust pilot before committing because I experienced the same problem as every one else - they make it extremely hard to cancel your plan so they end up taking your money and won't refund you even if you didn't use it. I went with them because I thought Australian support would be better than overseas but I couldn't have been more wrong. I will never return to this company and I will tell the other tour ... read more
Don’t buy it. the worst booking software I ve ever seen. Their reporting system is even more useless as the simple 1 + 1 not equal to 2.
Been live now for around 6 weeks and I agree with all the other poor reviews on here. Deeply frustrating service. The onboarding team left leaving me feeling like Im half set up. That person left the business so Ive no contact there now just bounced back emails. My main contact takes days to reply. My OTA help couldnt answer basic questions and Im 6 weeks in and wondering how hard/easy its gonna be to shift my new start up to a new booking system because this one gives you little help or follow up. Ive such little confidence... read more
I am sorry to say that after more than 10 years of using Rezdy, we are taking our business elsewhere. Platform fees, booking fees, exchange fees, Rezdy pay fees, market commission fees and now API integration costs? It's laughable. @Rezdy, you have lost your way. You need to go back to putting your customers first.
Frequently asked questions about Rezdy
How is Rezdy rated?
Rezdy has a 3.4 star rating with 58 reviews.
When is Rezdy open?
Rezdy is closed now. It will open tomorrow at 9:00 a.m.
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