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REV Federal Credit Union

3.8

About this business

Heritage Trust Federal Credit Union is a $565 million dollar institution that has been a part of the greater Charleston area since 1955. We serve around 43,000 members and have 12 branch locations and over 400 Select Employer Groups throughout Berkeley, Charleston, Colleton and Dorchester Counties. 

Location details

1129 Park W Blvd, Mt Pleasant, SC, 29466, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.830 reviews
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T Reichard's profile image
T Reichard 
on Google
a month ago

Definetly one of the worst banks you can bank with. Lazy, unhelpful, and unprofessional is the way I would describe them. After depositing 2 checks into my account needed to pay bills I had called them multiple times where I was given the 13th for the check to be deposited this was then pushed to the 16th then the 19th then finally 20th, this led to them then hitting me with overcharge fees after I had no option. They have zero remorse or urgency in any situation for you with rude and unhelpful customer service. I had put up... read more

Sherrelle's profile image
Sherrelle 
on Google
4 months ago
Jenny West's profile image
Jenny West 
on Google
4 months ago

Chris B- the Retail Branch Manager- went above and beyond for my family. I will always be grateful for his patience, efficiency, great communication and dependability during a difficult time. 

Verónica Torres's profile image
Verónica Torres 
on Google
5 months ago

Unfortunately I do not believe those 5 stars. I have friends who are willing to pay and put on good streaks even if it is not like that. I do not see this bank as a trustworthy bank or one that helps you at the exact time that you call to solve a problem and someone answers you, you have to chat with someone or leave an email so that when they want they answer you. They called me after 3 weeks and when I went to the branch, the brunette who attended me with a bad face and arrogance, I ended up leaving the place and I could n... read more

S. P.'s profile image
S. P. 
on Google
8 months ago

The ability to pay my car loan to another credit union has eliminated overcharges,late fees, payment confusion. I am really happy with this service and the friendly customer service. 

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Frequently asked questions about REV Federal Credit Union

How is REV Federal Credit Union rated?

REV Federal Credit Union has a 3.8 star rating with 30 reviews. 

When is REV Federal Credit Union open?

REV Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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