Republic Services

Paul 

on Google

a month ago

By far the WORST company I have ever dealt with. Contracts meant to screw the customer. Terrible customer service. ASTRONOMICAL FEES upon cancellation even after you jump through all the hoops setup to screw you. Once you think you are finished with them, ANOTHER bill that is somehow THREE TIMES the cost of monthly service for container removal shows up. This cost is not mentioned upon cancellation. I was even advised that I would get invoiced again and to ignore it. Just to get hit with the nearly $200 container removal fee... read more

Brenda Oswald 

on Google

6 months ago

If I could give Republic Services negative stars, I would. Ever since they bought out WDS, their service has gone from bad to outright criminal. Their fee increases are nothing short of extortion—every bill seems to come with a mysterious new charge, and good luck trying to get a straight answer from customer service. They have all the charm of a mafia shakedown but without the efficiency. Trash pickup? Spotty at best. Billing? A nightmare. Customer service? Nonexistent. They know they have a monopoly in many areas, so they ... read more

Aidan Robins 

on Google

9 months ago

If you are a local to Cheyenne please, please do not use Republic Services. Dishonest, no accountability for their actions or employees, and absolutely ridiculous costs and contracts. They will drag out issues for months. They have zero respect for your time, especially if you are a business owner where time is valuable. I now have to get an attorney involved to dispute this company and resolve things. Cowboy Sanitation will take much better care of you! Support local folks! Update: I have reached out to Republic Services af... read more