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1420 Poplar Level Rd, Parkway Village, KY, 40217, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Your money is not safe here. You cancel your card and somehow they still let money come out your account and say it will cost 30 something dollars to stop it. If I have canceled a card for the recurring bills, then it should cancel the withdrawals so they are trying to tell me I either have to open a new account or pay 35 dollars for each company I want to stop. The policy and performance of protecting the best interests of their clients has drastically declined. Ive been with this bank for like 10 years. It used to be good.
Allison is always especially kind and helpful, as is the whole staff.
Almost impossible to get customer service on the phone and the in person branches seem to have trouble answering simple questions when help is needed. Their entire phone system send me on a hold loop for 45 minutes this morning, then went in person and the clerk gave me bad info on what was going on with their system. My card was locked for fraud protection, which can be easily fixed, and I was told it was a system wide issue. It was not. I've wasted more time at this bank in the past year trying to talk to a person, they're... read more
Republic Bank has a 3.3 star rating with 31 reviews.
Republic Bank is open now. It will close at 4:00 p.m.
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