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Reid Cycles - Sydney
- Retail
- Stanmore, NSW
About this business
Reid Cycles began in 2009, with the sole intention of making cycling easy, affordable, and accessible for everyone. To this day our bikes are ridden by over 300,000 Australians, and our mission remains the same: to provide Australia with the best value bikes and accessories.
Location details
118-120 Parramatta Rd, Stanmore, NSW, 2048, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Steer clear. Ordered a bike online. Roughly three weeks just to dispatch from Melbourne (way passed the time they quote for delivery). Wheelie slow with customer feedback via their website and emails. After weeks of waiting, I received a text saying the bike was ready for pick up. Arriving to the store hours later, the bike was not yet built. After waiting in the store for an hour, the bike was handed to me with the brakes not working. After the staff member tried the whole 'that's the way it's supposed to be' line, he went ... read more
Very good shop with great customer service. It is sad to hear the shop is going to close soon.
Steer clear. Ordered a bike online. Roughly three weeks just to dispatch from Melbourne (way passed the time they quote for delivery). Wheelie slow with customer feedback via their website and emails. After weeks of waiting, I received a text saying the bike was ready for pick up. Arriving to the store hours later, the bike was not yet built. After waiting in the store for an hour, the bike was handed to me with the brakes not working. After the staff member tried the whole 'that's the way it's supposed to be' line, he went ... read more
While they might be cheap, I've had my reid bike for two years and it's already needing to be replaced. My chain is always falling off and breaks becoming disconnected. Every time I get my bike serviced, the staff are always finding new problems like cracks in the metal of the wheel, breaks fraying and they complain about the gears being of poor quality. I have tried to take care of this bike, but I have always been disappointed with it's quality. These are good entry level I suppose, but please do your research if you're se... read more
1 star for poor customer service. No acknowledgement that we were there. After browsing we queried about some bikes but felt an uninviting vibe off the salesman, no smile, just real dry. We decided to go down the road to 99bikes where we had BEST SERVICE.
Frequently asked questions about Reid Cycles - Sydney
How is Reid Cycles - Sydney rated?
Reid Cycles - Sydney has a 3.8 star rating with 296 reviews.
When is Reid Cycles - Sydney open?
Reid Cycles - Sydney is closed now. It will open tomorrow at 10:00 a.m.
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