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Reid Cycles - Richmond
- Retail
- Richmond, VIC
About this business
Reid Cycles began in 2009, with the sole intention of making cycling easy, affordable, and accessible for everyone. To this day our bikes are ridden by over 300,000 Australians, and our mission remains the same: to provide Australia with the best value bikes and accessories.
Location details
483-485 Bridge Rd, Richmond, VIC, 3121, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Now Reid appears to be an online only seller of bikes. (Certainly so in Sydney.) Poor after sales service. Zero empathy when things go wrong with your bike. Also trying to contact them on the phone is awful. My recommendation would be to utilise a place like 99 bikes who have many bricks and mortar stores and therefore can service your bike and be a trusted advisor in person, if things go wrong.
Great experience, Noah and Max were fantastic, very friendly and explained everything. Also shout out to Marvin in customer support, thx for your friendly help.
Very disappointed. I bought a bycicle a few weeks ago and I had a couple of problems with it, the quality is definitely not good. I contacted customer service by email many times and I still haven't received any response... Never again.
Would love to know why they closed this store down - would also love to speak to someone senior. Shocking online and over the phone customer service. This online model they have moved to is cost saving rubbish. Customer service representative is absolutely rude and abrasive. Forgot her name, but she is no help.
This shop has closed down.
Frequently asked questions about Reid Cycles - Richmond
How is Reid Cycles - Richmond rated?
Reid Cycles - Richmond has a 4.3 star rating with 321 reviews.
When is Reid Cycles - Richmond open?
Reid Cycles - Richmond is open now. It will close at 5:00 p.m.
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