This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Reid Cycles
- Retail
- New Bedford, QLD
About this business
Location details
3 Montpelier Rd, New Bedford, QLD, 4006, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service for online purchase - very rude. Bike broken upon delivery, they confirmed faulty manufacturing but wouldnt replace.
Not sure where the bad reviews came from - have been in a few times now on weekends and weekdays and great service each time. Good prices and decent bikes. Happy customer
No complaints about the bikes. Really disappointed though that I bought an Urban X1 during their "birthday sale" for $417 - all the usual slogans like "limited time" etc...... Although the discount was only 7%, that was fine as it was a good bike. Asked if they could throw in a bottle holder...Best they could do was take off $1.50! But today, after the big birthday sale, the same bike is $399 and via eBay, it is only $359. I am not concerned about the price as that's how things go. But to say that they could only take $1.50 ... read more
Horrible customer service. If you do want to buy here don't expect to get any help if you have a problem, just expect to be berated by their manager and customer reps! The manager of this store the rudest and most immature person I have ever had to speak to. My encounter with Reid customer service included the manager raising his voice at me after I told him the problem, constant dishonesty, and a customer rep hanging up on me. Not to mention they think it's alright to constantly talk over customers on the phone and be extre... read more
Have bought 2 bikes from these guys now, found absolutely nothing wrong with the X-trail that a Saint/ XT m8000 groupset didn't fix... ;-)
Frequently asked questions about Reid Cycles
How is Reid Cycles rated?
Reid Cycles has a 2.8 star rating with 20 reviews.
When is Reid Cycles open?
Reid Cycles is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com