This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Looking for a bank in Fairfield, AL? The Fairfield Valley Rd branch is located on Valley Road between E. J. Oliver Boulevard and Aaron Aronov Drive, across from U.S. Steel in Jefferson County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 557 ATMs across AL, that can offer you a full range of personal deposits, loans and credit lines, business services, insurance*, investment* products and more., Y... read more
5701 Valley Rd, Fairfield, AL, 35064, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed | Closed now |
During my visit to Regions Bank on 5/29/25, I interacted with both the front counter and drive-through tellers. The front counter teller, who was pregnant, greeted me warmly before excusing herself to the restroom. She is always professional and courteous, so I anticipated excellent service. The drive-through teller was equally helpful, polite, and efficient. Their teamwork ensured smooth operations and a positive customer experience from start to finish
“Dear Mrs. Takisha James, I just wanted to take a moment to sincerely thank you for your exceptional customer service. Your kindness, professionalism, and willingness to go the extra mile did not go unnoticed. You made my experience smooth and pleasant, and I truly appreciate the effort you put into helping me. Keep up the fantastic work—you are truly a gem! Best regards, Yvonne Hilleary
What bank doesn't count coin? You have to have it counted separately in envelopes.
Teller was very professional with a beautiful smile when I approached the window ask how my day was going. Finished my transaction and called me by my name and ask was there anything else that she could help me with today I said no. She said enjoy the rest of your day.
Here's the thing. If I'm calling to speak to a teller, there's no reason why no one shouldn't answer, especially if there's a two hour gap between when I called. Called at 10am, then at 1pm, then at 2pm. No answer. I'm assuming either the staff is deaf or just doesn't care. Very rude!!!
Regions Bank has a 3.3 star rating with 26 reviews.
Regions Bank is closed now. It will open on Tuesday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com