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Regions Bank
- Banks
- North Miami, FL
About this business
Location details
16051 W Dixie Hwy, North Miami, FL, 33160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Justin Simons at the West Dixie branch is courteous while effective and professional providing 1st grade customer service.
Great service
This is by far the WORST bank experience I’ve ever had. I came in with an urgent issue involving my rent money, and they flat out LIED saying they couldn’t help because “the system was down.” When I explained how serious it was, they didn’t care one bit. Instead of offering solutions, they were more focused on leaving early. The branch closed way before the posted hours, and I watched the employees laughing and joking as they left the parking lot — all while customers like me were left stranded. Completely unprofessional, he... read more
I had one of the worst customer service experiences at Regions Bank, all due to an employee named Lucy Ali. She was rude, dismissive, and made me feel like my questions were an inconvenience. Instead of offering help, she seemed impatient and uninterested in resolving my concerns. Banking is built on trust and respect, but I received neither during my visit. If this is the level of service Regions Bank considers acceptable, it’s no surprise customers take their business elsewhere. I certainly will.
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 3.1 star rating with 128 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open at 9:00 a.m.
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