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Refund Management Services
- Finance
- North York, ON
About this business
Tax recovery for Canadians gambling in the US that are subject to the 30% withholding tax. Refund Management Services understands that it is very frustrating having 30% of your U.S. gambling winnings taxed by the IRS. We offer an easy way to get your tax back, forget filling out IRS forms, with Refund Management Services you simply sign where indicated and we retrieve your taxes. Available by phone on evenings and weekends.
Location details
5255 Yonge St Suite 1300, North York, ON, M2N 6P4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We have used RMS twice now. The first time was just as Covid hit so we understood why it was taking an extremely long time to get our refund. However when that time stretched to over 2 1/2 years we phoned and were told they had “dropped the ball” and our refund came several weeks later. When we had another winning we decided to give RMS another chance. We were told it would take 6-8 months once it was filed in February (2024). At the end of 8 months we had not yet received our return. I phoned and was told there was some gli... read more
Unfortunately decided to file my tax return with this company . They are completely a scam or don't know what they are doing. after me confirming with irs I find out that they file my taxes under someone else name . According to the irs they said it might be a mistake by the accounting office who filed you paper work or a fraud attempt not sure But still the responsibility goes to the office filed your papers because there was no follow up and they didn't check the proper name . They are really unprofessional wasted one year... read more
Very Very desapointed no follow up, no updates, waisted my time for about one year nothing ever happened . they missed spelled my middlename that what caused the delay and they tried to blame it on me . They had a copy of the wining slips , Passport,Driver license , they still spelled my name wrong ,simply pay attention to the detailes before you file. I had to witdrew my papers from them and start over again with somone else and wait again god knows how long. I dont recomend RMS What A waste of time.
I have contacted RMS(refund management services) in Ontario Canada. Every time I call them to get a update I seen to get a different answer on how long it takes to get my refund. Originally they stated it takes 6-8 months and now it's going into the 10th month. Feeling very frustrated. I talked with the manager on a few occasions and she stated that she would give me a call back and of course she never did. Your customer service is crap.
RMS does provide this service at a fairly decent rate, however not the cheapest. You do end up waiting far longer than most other refund services around. They will tell you it can take a good 6 months as its with the IRS, I am not sure how other services are able to have returns back far quicker. Once they receive the return it is another lengthy process and absolutely no communication to the customer to say .. hey we have it back .. we are preparing and sending to you now. This way they have no accountability for the length... read more
Frequently asked questions about Refund Management Services
How is Refund Management Services rated?
Refund Management Services has a 3.7 star rating with 26 reviews.
When is Refund Management Services open?
Refund Management Services is open now. It will close at 5:00 p.m.
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