Reeves International Inc

lisa doxey 

on Google

7 months ago

I returned an Advent calendar of which this company received on December 2. I sent an email to inquire how to return as my daughter had already purchased it for my granddaughter. They replied with a return number and address. I paid 12.00 for shipping. The email on how to return the item is the only email they replied to. I've sent many emails and tried to call since and have gotten no response nor have I received my money. It's been 5 weeks. This company will only answer the phone if you are ordering, they will NOT answer f... read more

Sn0wBeef 

on Google

a year ago

I had a very unpleasant customer service experience with Reeves international. First of all you should be including packing and return slips when you ship a package for smooth returns. Since no packing and return slip was included I had to email reeves to request a return label. Where is the return label I requested? It wasn’t emailed to me, are you direct mailing it to me? Secondly, your customer service representative who responded was extremely rude, & I quote direct from her email “ We will send you a return label this t... read more

f1shslap 

on Google

a year ago

I had a very unpleasant customer service experience with Reeves international. First of all you should be including packing and return slips when you ship a package for smooth returns. Since no packing and return slip was included I had to email reeves to request a return label. Where is the return label I requested? It wasn’t emailed to me, are you direct mailing it to me? Secondly, your customer service representative who responded was extremely rude, & I quote direct from her email “ We will send you a return label this t... read more

Anonymous 

on Google

a year ago

I had a very unpleasant customer service experience with Reeves international. First of all you should be including packing and return slips when you ship a package for smooth returns. Since no packing and return slip was included I had to email reeves to request a return label. Where is the return label I requested? It wasn’t emailed to me, are you direct mailing it to me? Secondly, your customer service representative who responded was extremely rude, & I quote direct from her email “ We will send you a return label this t... read more

Heather Seiden 

on Google

a year ago

Breyer Horses are lovely, but this company selling them is terrible. Their customer service is beyond awful. They don’t respond in a timely fashion, and do not have a customer centric attitude. I ordered something from them that took over a month to receive. They did not correct the pricing on the item and did not even apologize for the delay. I won’t ever order from this company again.