This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Redwood Credit Union
- Finance
- San Rafael, CA
About this business
Redwood Credit Union (RCU) is a full-service financial cooperative serving the personal and small-business banking needs of 7 North Bay counties and San Francisco. Anyone who lives, works or owns a business in Sonoma, Marin, Mendocino, Napa, San Francisco, Lake, Contra Costa or Solano Counties can bank with RCU. The new San Rafael Branch features an open and more comfortable reception area. There are consulting spaces where members can discuss financial needs from loans and credit cards to wealth management. There are three ... read more
Location details
209 3rd St, San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I usually have a pretty decent experience with RCU but yesterday I received a call about potential fraud and was asked about shutting down my card. I specifically asked them NOT to shut my card down as I had to use it that day. The agent said they understood and would make sure my card was usable. I ended up stranded at a gas station having to ask strangers for cash because they blocked the card anyway. They are completely unresponsive and I couldn't get through to them by phone. Really disappointed.
I didn't bother opening an account here since they ask all sorts of inappropriate questions, such as income, employment history, tax status, etc. Completely ridiculous when you're only trying to open a simple checking account. If you want to give yet another entity all of your personal information, please feel free.
They are m y bank. Great place to do business
Frequently asked questions about Redwood Credit Union
How is Redwood Credit Union rated?
Redwood Credit Union has a 4.1 star rating with 34 reviews.
When is Redwood Credit Union open?
Redwood Credit Union is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com