This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Rebecca Lynn Photography
- Arts & Entertainment
- Kennewick, WA
About this business
Location details
2114 W Clearwater Ave, Kennewick, WA, 99336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I applied for a drawing to win a boudior photo shoot package totalling $1500 and was selected after speaking with someone from the company over text. I was told that $750 went towards hair and makeup and $750 went towards photos. I was asked to put doen a fully refundable depsoit to ensure I showed up for my booking because they needed to be able to cover the costs if I failed to appear. I understand this practice. A friend won a similar package at another studio and had a great experience. I enjoyed getting my hair and make... read more
My friend and I met Rebecca **** at a bridal show where she was offering $99 Boudoir photoshoots. When asked what the $99 includes, she told us it pays for hair, makeup and time for the photoshoot. It does not include photos. I asked her how much the photo packages cost and she said that they start at $250 and only get expensive if you want a ton of photos. With this information, we were under the impression that we would be paying about $250-$500 for our photos. We each sign up and pay the $99. The next day we are sent as e... read more
Business response:
Hi ******, were so sorry you feel this way. When you spoke to us at the expo we gave you accurate informing about our pricing. Our single images are $250 and our bundles are $899. You had a $500 voucher and saved $500 to book with us which would have resulted a session for only $350. We dont scam people especially our brides. Were sorry you had a different perception of what our pricing is but as you stated; correct our pricing begins at $250. We are a full service photography provider. Hair and makeup alone is $250 so we yo... read more
As a former Wedding Planner/Event Manager, I was excited to bring my close girl friend to **************** here in ********** to experience the fun of going to a Wedding Expo and meeting different vendors. As most Brides do, she submitted her information to different vendors for raffles, complimentary gifts etc. She received a call from Rebecca stating that she was chosen for a complimentary Boudoir photoshoot and was absolutely ecstatic! Rebecca told her that in order to book this complimentary session, she would need to pu... read more
Business response:
Forgive us, we don't have you in our system as a client, but thank you for taking time to express your feelings. Sorry to hear about this. We'd love to connect with you to figure out where you had a bad experience and how we can do better to serve others in the future, and more importantly how we can do right by you! Our team is committed to making sure we do better and better as we grow in serving our community. If you'd like to help make this a better experience or to resolve any issue or complaints that you may have, we'd... read more
Frequently asked questions about Rebecca Lynn Photography
How is Rebecca Lynn Photography rated?
Rebecca Lynn Photography has a 1 star rating with 11 reviews.
When is Rebecca Lynn Photography open?
Rebecca Lynn Photography is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com