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126 S. Summit, Arkansas City Downtown, Arkansas City, KS, 67005, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Went into RCB Bank here in Wichita Kansas needed to break 100 because I couldn’t get it broke anywhere else they refused to break my hundred they said if I didn’t have an account there they wouldn’t service me want to bank I wouldn’t bank there for anything and I would not recommend them for anyone
Quite possibly the worst customer service experience of my life. Left my debit card in their Old style ATM. Employee first told me they hadn't been retrieved. When she found out I wasn't a customer, she told me it had probably already been retrieved and destroyed -- which is it? And was told even if it hadn't been destroyed - It was their policy to not return them. When asked why, I was told "I'm not paid to make policy - I'm only paid to enforce the policy". I even offered to have my bank call them to confirm. No deal. As a... read more
I had $38.00 sitting in the “free” account and left it there Incase I wanted to ever open another loan. I called to check interest rates to find they had marked my account dormant and charged me fees till the balance was zero. Most banks pay to hold people’s money not charge them for having their money. I will never go back to RCB. Plenty banks will be just fine with my money sitting in an account. It’s the principle of the whole thing, the dollar amount is trivial. For all they knew it could have been a child’s allowance or... read more
customer service, manners
HORRIBLE bank. HORRIBLE customer service. Overall HORRIBLE. Do NOT bank at this location.
Branch president is incompetent at this location and continually messes up routine banking, causing errors to occur with your balance. DO NOT go here. Choose a different location or a different bank.
RCB Bank has a 2.4 star rating with 16 reviews.
RCB Bank is closed now. It will open at 9:00 a.m.
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