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RBFCU - Marshall Road
- Finance
- San Antonio, TX
About this business
Location details
23737 Bulverde Rd, San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Ms. Arnette was extremely helpful in addressing my banking needs during a recent phone call. Her professionalism is second to none and I can't thank her enough for such a pleasant experience. I love this bank and will continue to support and be a valued customer.
Service is usually super slow. If I come here even for a withdrawal takes forever!
Update: Still waiting. Went up to the branch no help at all had to call fraud department again no help at all. Received another standard letter that it was "under review." No help at all. Oh look, received our credit card bill and more interest charges. No help at all. Randolph. To not even attempt to call a long time customer and help escalate this but to give me another email for me to follow up again. No help at all and unacceptable. I experienced credit card fraud and reported it 5/27/25. Spent and hour on the phone goin... read more
I experienced credit card fraud and reported it 5/27/25. Spent and hour on the phone going over the charges one by one. I had no other communication or follow up concerning the investigation. I called again and was told a letter had just been mailed 6/20/25 stating "under investigation." Received the letter called the fraud department and was told the individual charges originally reported on 5/27/25 were lost in communication so the case was on hold. Again, I received no phone call or follow up. Also told we would not be ch... read more
Beware! The ATM ripped me off and had to go through dispute that will take weeks to get my money back. Tried to withdraw $100 but cash slot opened but didn't dispense money. Tried to reach in to pull it out but only got $20. Wife went inside bank and they told us we would just need to come in with ID and card. We go inside and tell us they won't do anything for us and we need to take it up with our bank. Son's birthday ruined. Beware! Don't trust them! #fraud #ripoff #atm #dontcare
Frequently asked questions about RBFCU - Marshall Road
How is RBFCU - Marshall Road rated?
RBFCU - Marshall Road has a 3.6 star rating with 50 reviews.
When is RBFCU - Marshall Road open?
RBFCU - Marshall Road is open now. It will close at 4:00 p.m.
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