This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
RBFCU - Allen
- Finance
- Allen, TX
About this business
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Location details
404 E Stacy Rd, Allen, TX, 75002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Super friendly greeter. Great service all around. Excellent car loan rates. Like unbeatable
The ATM dispensed a $100 dollar bill. I went inside and asked a teller if they could break it for $20’s and $10’s. She told me I needed to have an account with them to do that. I told her although I did not, my four college kids did. She said, sorry can’t help you. Guess who had their kids close their accounts? Chase, where We have no account, could not have been nicer about breaking the $100.
Anna made my day. I had a small issue but Anna came up with a great solution and my experience went from ok to amazing. She proceeded my deposit in a timely manner. I felt valued, I felt like someone cares about how I felt. This is my second loan with RBFCU and I am glad I didn’t go with the competition. Thank you genuinely to Anna and to my teller.
It is been improved much
It's not about this branch but overall RBFCU. This branch has great people. Even the branch manager Brian case is great Issues: Entire customer service and all operations are handled by a call center The worst globally Call center : 1. Six months no access to my online statements 2. The entire staff goes home at 6.00 PM 3. No credit card staff on weekend, if your card is blocked by chance 4. Extremely poor service. They hang up the call and not polite 5. When you call credit card services it says 'we don't recognize number y... read more
Frequently asked questions about RBFCU - Allen
How is RBFCU - Allen rated?
RBFCU - Allen has a 2.9 star rating with 37 reviews.
When is RBFCU - Allen open?
RBFCU - Allen is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com