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RBFCU
- Credit Unions
- San Antonio, TX
About this business
Location details
1 Randolph Brooks Pkwy, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are a very difficult lender from a communications perspective to work with. They will originate loans (land loans and constructions loans for example) that other lenders will not do, and this gives them an advantage that other lenders don't have. However their app, their communication and outreach is archaic.
Friendly people always willing to help your financial needs.
Absolutely terrible. I’ve been with RBFCU since I was 16 and they have burned a bridge. Customer service stinks and their fraud department is atrocious. RBFCU claims they’re aware in the high volume of scams but when it comes to actually taking initiative for victims of fraud, they’re horrible. It will take weeks to possibly get the money back. I’ll continue to finance my vehicles with RBFCU. But as far as having a checking/savings account, I’m done.
Help please. Debt card was cancelled due to potential fraud. This was good. RBFCU mailed me 3 new cards. Credit, personal checking, and business checking debt card. Recieved the new cards. Tried to activated but the employee who ordered the cards also cancelled them. Unable to activate. Okay. They made a mistake. Member services mailed me again new cards. The checking and business cards and again the cards failed to activate. Went to Branch. Asked why? Is it expensive to be mailing cards? Answer. They said No. We will mail y... read more
Employees are patient, professional, and helpful.
Frequently asked questions about RBFCU
How is RBFCU rated?
RBFCU has a 2.1 star rating with 156 reviews.
When is RBFCU open?
RBFCU is closed now. It will open at 9:00 a.m.
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