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RBC Royal Bank
- Finance
- Edmonton, AB
About this business
Location details
1908 38 Ave NW, Edmonton, AB, T6T 0B9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Made an online appointment on a rare day off weeks in advance to review mortgage transfer options only to be called by Aman the night prior and questioned about the size of my mortgage, then brushed off when the balance was deemed to be too small to warrant meeting in person. Needless to say I'm already exploring other mortgage & banking options.
Inexperienced and unprofessional staff…..! 10 july. Went to this branch regarding a query for my unsual hold on check called the bank on phone they said come to the branch will clear it.visited the branch next day after a 5 days hold went to this asian lady ( probably filipino) and she told me she cant do anything (didnt even bother to ask her supervisor even when i insisted ) wasted half an hour speaking gibberish. I went to another branch they cleared it in less than 2 minutes. If you still go to this branch avoid going to... read more
I am writing to share my concern regarding one of your RBC employee, Sadaf John. Unfortunately, I have found her behaviour to be quite rude and unprofessional. She does not seem to know how to deal with or attend to customers properly. This is not just my personal experience—there are already many similar reviews about her customer service. I believe this issue needs to be taken seriously. It would be helpful if Sadaf could receive proper training on how to interact with customers in a respectful and friendly manner. I am sh... read more
Slow and worst service, been there couple times hoping maybe it’s just one day bad thing. Slow workers and only 2 tellers working even when there are 10 people waiting in line up. Branch manager doesn’t seem to be concerned with other people’s time. Avoid the branch if you can
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.3 star rating with 95 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
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