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RBC Royal Bank
- Finance
- North Vancouver, BC
About this business
Location details
3145 Edgemont Blvd, North Vancouver, BC, V7R 2N7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I went into the branch to close all my accounts due to ongoing issues with their customer service. The teller tells me she closed all accounts.. but she didn't make me sign anything.. I do my due diligence and log into RBC the next day and notice she sent my account into OVERDRAFT. How does a teller give you more money than whats available in your account? Moronic!! Now customer service won't close my accounts due to me OWING them money!! crazy.
Very very slow, waited one hour
I have been banking with RBC for over 50 years....today, I went to pay my visa through ATM as usual. ATM doesn't accept Visa payments anymore apparently. I spoke with a teller gave her my cheque for my visa payment she said to me oh sorry this will be put on hold I provided my debit card, visa card, drivers license. This isn't rocket science I am trying to pay my visa.......after 50 years of no issues. I will never bank here again worst service ever. I have a record of paying my visa today so if there are any interest charge... read more
I was hoping to renew my GIC today and I failed a security question and was asked to go into the branch with 2 pieces of ID. I WFH and cannot go in. It would be easier to to withdraw the funds and set up a GIC in another financial institute. I understand the questions are for my own protection, but I've been at this branch for 55 years. Can't imagine what question I failed and they weren't going to help me.
I am extremely disappointed and heartbroken by how RBC has handled a serious fraud case that happened to me. After an investigation, RBC initially told me I would be reimbursed. But now, without clear explanation, they’ve changed their decision and are refusing to return the money that was stolen from me through an e-transfer scam. As a single mother who trusted RBC to protect my money, this has caused me severe emotional distress — to the point of a nervous breakdown. I followed every step, reported the fraud to the RCMP, a... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.4 star rating with 32 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:30 a.m.
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