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RBC Royal Bank
- Finance
- Vancouver, BC
About this business
Location details
996 Homer St, Vancouver, BC, V6B 2W7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Every single time.. incompetent tellers, long lines and non existent service. Avoid at all costs!!!
This place is great and you’ll get everything you need done but only if you don’t mind waiting literally 20-40 mins every time you need to see a teller. I have never been to this bank without waiting a frustrating amount of time but such is life sometimes ! Bring a book! :D
I went to update my legal name on my account and brought my passport, a temporary’s BC driver’s license(I updated my driver license, I didn’t receive new one yet), my name change certificate, SIN, and citizenship certificate. However, they told me I must provide another physical ID and refused to process my request. I’ve never seen any document list stating that two physical IDs are required to update bank information. This was such a frustrating and disappointing experience—what horrible service!
Had a great experience today from a young man named Josko or Jasko who was very professional and helpful.
This bank’s service is absolutely abysmal! I opened an account online and only needed to visit a branch to activate it. Yet the staff kept running off to another counter—probably helping colleagues or doing whatever else they had to do. Fine, I don’t mind waiting, but after a long time waiting they finally told me my account was activated and I could leave. However, the very next day, I tried to register into online banking and it failed. When I called customer service, they informed me my account had never been activated in... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.4 star rating with 91 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
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