This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
RBC Royal Bank
- Finance
- Vancouver, BC
About this business
Location details
2208 W 41st Ave, Vancouver, BC, V6M 1Z8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I’ve been depositing business checks at this RBC branch almost every week for years without any issues. For one customer's cheque, I’ve always torn off the date portion of the check before depositing it, and it’s never been a problem. This time, trying to be helpful, I tore off the date portion in front of the teller to show that the check was from a recent date. Instead of understanding the situation, the teller, claimed that checks without dates would be returned. I say yes that's why I just tore off the slip of the date i... read more
I was disappointed with my recent experience. The online instructions stated that only one document (such as a passport) was required for account activation. However, when I visited the branch with a passport, I was told I needed to bring two documents. Speaking with the branch manager, Bonny, did not resolve the issue. The inconsistency between the online information and the actual requirements was frustrating and inconvenient.
This branch’s service has been always the worst in town. The clerk has no knowledge of business and no interest to serve at all. It is always a bad feeling afterwards every time.
The manager, Pamela, was very rude, condescending, and dismissive. She was impatient, and did not help in any way
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.9 star rating with 61 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com