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RBC Royal Bank

2.5

About this business

Location details

3002 152 St, Surrey, BC, V4P 3N7, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.538 reviews
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J L's profile image
J L 
on Google
5 months ago

Machine will not despense cash, 10 people in line and it's insanely slow and one of the tellers just left for lunch. 😢 

Sandie “Sandie Mc” McLean's profile image
Sandie “Sandie Mc” McLean 
on Google
5 months ago

I find the staff to be rude or unprofessional. It often takes a very long time to complete a simple transaction. 

Anmolpreet Kaur Maan's profile image
Anmolpreet Kaur Maan 
on Google
6 months ago

Such a terrible service, staff was rude, unhelpful and unprofessional. I opened business account and applied for credit card online, first they took forever to forward documents to the branch for signature. And when I finally went in, the front desk staff at the location had no manners of customer service whatsoever. The advisor who helped me sign the papers, I specifically told her to double-check everything to avoid delays. But guess what? Two weeks later, they called saying they missed a signature. “Two weeks”, I should a... read more

pat Yong's profile image
pat Yong 
on Google
6 months ago

I just have to give a huge shoutout to the European girl working at this RBC—she’s honestly a banking angel! I had gone to another RBC branch (15795 Croydon Dr) before, and they told me there was no way to transfer funds to Alibaba for my store deposit because of strict regulations lately, supposedly for my safety. I was so frustrated and thought I was stuck with no solution. But then this amazing girl listened to my issue with such patience, and guess what—she helped me get it done! Even though it was an international trans... read more

Sensei W's profile image
Sensei W 
on Google
6 months ago

If I could give a negative rating, I would. The staff seemed completely disinterested in their work, and the branch manager was especially disappointing—coming across as insincere and unenthusiastic despite attempts to appear otherwise. 

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Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.5 star rating with 38 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is closed now. It will open at 9:30 a.m. 

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