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RBC Royal Bank
- Finance
- Surrey, BC
About this business
Location details
15988 Fraser Hwy, Surrey, BC, V4N 0X8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This was my first time opening a bank account, and unfortunately, I had a disappointing experience. The staff was not welcoming or helpful, and I did not feel valued as a customer. I expected better customer service, especially as a first-time client. I hope the bank improves its staff training and provides a more friendly and professional experience for future customers.
Worst customer service experience. I came here to open my very first bank account in Canada. At the beginning, the staff were very accommodating and treated me well. I’ve been a loyal client ever since, and I genuinely enjoyed the bank’s online services, perks, and benefits. Unfortunately, my experience changed completely when I visited this branch today. The customer service representatives or I believe the manager showed very little empathy and were quite disrespectful. I take no pleasure in leaving a negative review. Havi... read more
not sure if they only hire the slowest people or of it was a happy accident. least efficient group of people not at a Tim Hortons
not sure if they only hire the slowest people or of it was a happy accident. least efficient group of people not at a time Hortons
I had a great experience.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.6 star rating with 160 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:30 a.m.
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