RBC Royal Bank

Johnneisha Knowles 

on Google

3 weeks ago

Best experience I’ve had thus far from a bank. Veronica Wang is very patient and she has amazing customer service skills! I was really pleased with my service as an international client. I recommend her for services. She is a great asset to RBC. 

Shozan M 

on Google

a month ago

Worst customer service and rudest staff ever. If I could do zero stars I would. I was standing in front of these 2 people for a few mins thinking they would help me or at least greet me. They didn’t even look at me or acknowledge me while speaking a different language. I understand we are multicultural In this country but when you see a customer and one that will most likely not understand what you are saying please try to acknowledge and be polite and show you have some sort of customer service skills. After that I went to ... read more

Michael Liu 

on Google

a month ago

My dad went to this branch for help transferring funds from his RRSP mutual fund account to his RRSP self-directed account because he struggles with technology. The first time, the branch told him to call instead, so he left and called RBC customer support. They told him to visit a branch for guidance, so he booked an appointment and met with Lynn Liu from RBC. She said she couldn’t do the transfer for him and told him to use the app. 

Carmen Lee 

on Google

2 months ago

Teller is good. Bank and bank system are sucks. They cannot provide fast services. Crazy line up all the time.