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1145 Wellington St. W, Ottawa, ON, K1Y 2Z3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just had my fiance head into the bank to finish a deposit for me and the lady who served my fiance not only was extremely rude to her but told her that she will take her bank card if we went against what the rbc likes, honestly such a horrible experience i think ill be switching banks whoever manages this branch should look into it. Thanks for the 2 years rbc but ill be leaving after this experience
Very poor and slow customer service. The manager is clearly not training the staff properly — they seem unprepared and unable to resolve even simple issues. The waiting time in line to get an answer to the easiest question is 45 minutes. The staff do not know the procedures, and in my case, it took them an entire month to figure out the reason for my credit card delay. Overall, an awful and stressful experience every time I come here.
Thank you RBC especially to Mohammad abboud. All of our transactions were smooth. He is so nice. I.love this kind of service. We love this employee. Thank you also to Jacob. He is also nice, keeps us informed, and comfortable. Thank you RBC teams. We definitely recommend you guys.
We had a wonderful experience with Lina Xue, Mutal Fund Representative. She was very knowledgeable, pleasant to work with, worked fast and solved all of our requests expeditiously. RBC is lucky to have her on their team.
RBC Royal Bank has a 2.8 star rating with 65 reviews.
RBC Royal Bank is closed now. It will open at 9:30 a.m.
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