RBC Royal Bank

Matthew S 

on Google

2 weeks ago

Sign outside the ATM says its open until 11pm daily… door locked at 10:40pm. Guess South Keys mall does something better than Billings Bridge after all 

Ann Baines 

on Google

4 weeks ago

Truly atrocious experience. To start with the tellers are not properly informed of RBC policies. 

Katrina Kelly 

on Google

2 months ago

I got an RBC credit card after many attempts to use it. It never worked , I brought it back to this branch to have it cancelled after I was unable to do so on the phone. The card was cut up in front of my face and I was told that it was cancelled almost 8 months later I found a charge to renew this credit card that I no longer had or ever used . They never cancelled my credit . I went to have this resolved on my lunch break After about 30 minutes, I said I have to return to work and they said they would complete the job on t... read more

XxAlfredoxX L 

on Google

2 months ago

went to this RBC branch recently and had one of the worst customer service experiences I’ve ever had. The person who helped me, Samir S., was rude and didn’t seem to know what he was doing. He had a really unprofessional attitude and didn’t seem to care about helping customers properly. The whole visit made me feel uncomfortable, and even the manager didn’t step in to improve things. I hope RBC does something to fix how this branch treats people.