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RBC Royal Bank
- Finance
- Ottawa, ON
About this business
Location details
2269 Riverside Dr., Ottawa, ON, K1H 8K2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My mother has been helped a few times by someone named Ed, he’s always kind and helpful and patient. I truly am happy that they have him working there!
Avoid this bank if you rely on modern tech. Catastrophic service. On July 15th, I purposely left my checking at $0.00 and I made a $908.91 Square instant transfer to it so it's easier to distribute the funds. Since I have NO overdraft protection, RBC approved my debit transactions because the funds were fully available. Overnight, their system glitched, placed a hold on the deposit after the fact, and threw my account into a -$702.80 balance. The customer service was an absolute joke and they spent the entire day lying to my... read more
Dear Royal Bank, I am writing to express my deep disappointment regarding the way I was treated by some staff members at your branch. I visited the branch seeking assistance, but instead I experienced disrespectful behavior and a lack of proper customer service. I felt disrespected and not valued as a customer. I also observed what I perceived as unfair treatment and possible discrimination. In addition, I noticed very poor service organization. Customers were left waiting in line for long periods, sometimes between one and ... read more
I am writing to formally express my concern regarding the conduct of some staff members at your branch. During my visit, I experienced behavior that I found unprofessional and inappropriate. Some staff members were rude, raised their voices at customers, and did not treat people with the level of respect and courtesy expected from a financial institution. I also felt that the service provided was not fair or consistent, which caused me significant frustration. I kindly request that this matter be properly investigated and ad... read more
Dear Royal Bank Customer Relations, I am writing to file a formal complaint regarding the way I was treated at my local Royal Bank branch. building Bridge I have been a loyal Royal Bank customer for approximately 15 years. During my recent visit to the branch, I was treated in a manner that I believe was discriminatory and disrespectful. The individual who treated me this way identified himself as the branch manager. He raised his voice at me, spoke to me in an aggressive and humiliating manner, and threatened to call securi... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.8 star rating with 69 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:00 a.m.
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