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RBC Royal Bank
- Finance
- Okotoks, AB
About this business
Location details
100 Southbank Blvd Unit 300, Okotoks, AB, T1S 0G1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The incompetence that this branch is staggering. It takes it takes two employees to serve every customer because they don't have a clue what they're doing. Even still it took over an hour for me to get a new credit card ordered for an existing account. The employees were nice enough. They're just completely uneducated about anything related to their jobs.
Worst Branch ever, the Manager is useless does not return calls and no one knows what the heck they are doing. I was told I would not get a temporary debit card to wait for my new card in the mail. There is no mail because of the strike. Called customer care and they said the have never heard of a branch denying a temp Clint card to a customer. This isn't the first time I have issues with this branch. Dont waist your time going here. Go to Elizabeth St location and save yourself the headache.
BOTH LOCATIONS IN OKOTOKS ARE CLOSED EARLY TODAY. I even called ahead to confirm they were open, and the RBC helpline assured me they were. This was a complete waste of my time and incredibly frustrating. Very disappointing, RBC definitely won’t be getting my business.
l used to love this location but after what I just experienced I won't be going back. Being told by a teller that I could do something that RBC as a whole doesn't actually do costed me to now be late for paying my school fees.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 3.3 star rating with 19 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
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