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RBC Royal Bank
- Finance
- Nepean, ON
About this business
Location details
1330 Baseline Rd, Nepean, ON, K2C 0A9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I have an ongoing issue since April 2020 regarding my loan, I called RBC customer service on regular basis since April 2020 and was told that the issue is been taken care of and branch manager will contact me. Which nobody did. So I thought to go into the branch to address the issue. After waiting in line for 30 long minutes I got a chance to speak to teller and I requested for the manager (Zeid Marar). Without even understanding my concern Mr. Zeid Marar advised me that th... read more
One if the worst branch ever. They don't care about you or your important work. Dont go.Withdraw your money Go to a another bank.
Takes forever for the tellers to process clients. We’re business clients and had to wait 45 minutes just to get to a teller. Then the teller has to make a phone call to someone else and they put him on hold for 45 minutes. It’s hard to believe RBC wouldn’t have designated staff to pick calls from their branches within a reasonable timeframe, but I guess efficiency isn’t a priority. 1 1/2 hours business time wasted.
Une très bonne service de la part de Tatiana, elle était charmante et gentille, elle m as ecouté et aider. Je suis tellement reconnaissante de l’ avoir eu comme aide.💞💞
Id give 0 if i could. we operate a business and normally always go to Carlingwood branch and service is amazing, this branch always treats you like your doing suspicious transactions when they are clean, and service is terrible.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.7 star rating with 136 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:30 a.m.
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